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FAQ

FAQ

  • How can I place an order?
    At the moment, purchases cannot be made directly through our website. However, you can order our products through major Thai e-commerce platforms and selected offline stores. Please visit this page for more information
  • Where do you sell online?
    Our products are available on leading Thai e-commerce platforms such as Shopee and Lazada. Shopee: https://s.shopee.co.th/10qAzsOaOX LAZADA: https://s.lazada.co.th/s.FOI5X?cc
  • Do you offer international shipping?
    Currently, we do not offer international shipping directly. However, we work with selected partners who can help deliver our products internationally. Please contact us at bynatureshop@gmail.com for more information.
  • What’s the difference between bynature and myth?
    bynature is where we began — a line of safe, gentle personal care products made from 99% plant-derived ingredients, perfect for daily use and sensitive skin. myth is our next chapter — combining nature and science to create more sophisticated formulas with deeper benefits, made from 99% Natural Origin and non-carcinogenic ingredients. With myth we are trying to acheive lesser chemicals in our formula. : organic before pesticides; : botanicals before artificial colors and fragrances; : natural before synthetic ;
  • What does “99% Plant-Derived” mean?
    It means that 99% of the ingredients in our formula come from plants — such as herbs, fruits, flowers, and other botanical sources — with minimal processing, ensuring safety, gentleness, and effectiveness.
  • What does “99% Natural Origin” mean?
    This refers to ingredients that are derived from natural sources and processed in a way that retains their natural structure. It means 99% of the formula is made from nature, not synthetic chemicals.
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